Service & Support

Do you have any questions, suggestions or need help?
Please get in contact - we are here for you!

Gabriela Angelova
Tel.: +49 (0)211 422737-20
E-Mail: info@surplex.com

PAYMENT AND COLLECTION

The online auction ends with the expiry of the bidding period for the final item. You will receive the invoice for the items you have won without delay by e-mail.

Please ensure that you adhere to the specified payment date, as the purchased items cannot otherwise be collected.

For details of payment terms, time and place of collection, etc., please refer to the “Special Auction Terms”.